GENERAL DATA PROTECTION REGULATION (EU) 2016/679
PRIVACY NOTICE
Implemented 25th May 2018
INTRODUCTION
There Today Couriers Ltd is a North West based parcels company with over 30 years industry experience. We deliver documents, data, parcels and pallets on a same day or next day basis, both nationally and internationally.
The terms ‘you’, ‘your’ and ‘yours’ refers to customers, prospective customers, suppliers, sub contractors, business partners and employees.
PRIVACY STATEMENT
The information you provide will be processed in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2016.
We will not pass information on to third parties for marketing or other purposes without first seeking your consent.
We are committed to the privacy and confidentiality of the information provided by you to us.
This Privacy Notice describes how There Today Couriers Ltd collects, stores and uses personal information. We have a legal duty to protect any information that we collect from you, or about you. We use appropriate procedures and technologies to safeguard your details and adhere to strict security standards to prevent unauthorised access to it.
By submitting personal data manually or in electronic form to us, or by using our website, you are giving us your consent that the data may be processed by us.
INFORMATION WE PROCESS
Personal Information
Can include your job title, business contact details, personal mobile phone number and business bank account.
The Personal Information you provide us with will be used for the purpose of quoting for and supplying our courier services, dealing with any queries or complaints arising and processing supplier and sub contractor invoices
Sensitive Personal Information
Can include your name, address, date of birth, gender, National Insurance number, driving licence and passport numbers, bank details, information about your health or disability needs, your CV, references, pension details and any unexpired term under the Rehabilitation of Offenders Act 1974
This information is normally processed for employees only for the purpose of paying wages, deducting tax and national insurance, any pension contributions and keeping HR records
2. We will not use your Personal or Sensitive Personal Information except for the specific purpose for which you provide it, to carry out the services and duties as listed above
COLLECTING AND STORING PAPER AND ELECTRONIC INFORMATION
If you contact us via an electronic method, we may record the source such as:-
- Your internet address
- Your e mail address
- Your facebook profile
- Your twitter username
The contact methods listed above will undoubtedly change over time and are therefore not definitive
If you contact us by landline or mobile phone, we will record your telephone number on our software systems.
If you contact us by letter or fax, we will scan the hard copy to a password protected computer file and shred the original.
WHO WE SHARE YOUR INFORMATION WITH
To ensure continuity in service, we may share your Personal Information with other courier companies and individuals at delivery and collection points. We will respond to any requests from law enforcement agencies, fraud detection, credit reference and debt collection agencie
In addition and in relation to our employees, we will share sensitive personal information with Her Majesty’s Revenue and Customs, the Department of Work and Pensions, our Pension Provider and our company Bank.
THE TRANSFER OF INFORMATION OUTSIDE THE EEC
By the nature of our courier business we may transfer some of your personal information to other countries, including countries outside the European Economic Area. Appropriate safeguarding measures will be taken to protect your personal information.
ACCESS TO YOUR INFORMATION
You have a right to know what personal information we hold about you. If you would like to know the details of this information, please contact us at the office address. We may ask you for ID before releasing this information
We will:-
- Give you a description of the data
- Tell you why we are holding it
- Tell you who it could be shared with
- Give you a copy of the information
CONSENT TO STORE AND PROCESS YOUR INFORMATION
By providing us with your personal information you give your consent for us to process it, disclose it, transfer it and retain it for the purposes set out in this notice.
If you do not consent to us processing your information or you withdraw your consent, we may be unable to provide you with our services.
YOU HAVE THE RIGHT TO HAVE YOUR PERSONAL DATA ERASED IF:
· The personal data is no longer necessary for the purpose which we originally collected or processed it
· We are relying on your consent as our lawful basis for holding the data, and you withdraw your consent
· You object to the processing of your data, and there is no overriding legitimate interest for us to continue this processing
· We are processing the personal data for direct marketing purposes and you object to that processing
· We have processed the personal data unlawfully
DATE RETENTION PERIODS
Accounts and Payroll records will be kept for 7 years. After that time electronic records will be permanently erased from computer files and paper records will be shredded
CHANGES TO THIS NOTICE
This Privacy Notice applies from 25/5/18 and will be reviewed annually with any changes being made to our website.
CONTACT US
There Today Couriers Ltd, 66 Appin Road, Argyle Industrial Estate, Birkenhead CH41 9HH. E mail info@theretoday.co.uk TEL: 0151 666 1500